Support

Hexagon US Federal Customers may contact the Customer Support Center as follows:

Customer Support Request 

If you are a Hexagon US Federal Customer in need of assistance, you can request support in either of the following ways: 

Support requests will be routed to our Help Desk and assigned to a representative during business hours: Monday-Friday, 7:00 AM - 4:00 PM CST.

Public Safety Customers

If you are experiencing critical issues with Public Safety software or Physical Security software, or need immediate assistance, please call our 24/7 emergency support line at 1-88-797-5435

 

First Name:
Last Name:



Location (City & State):
Hexagon Site ID (if known):
Hexagon Product Used:
Hexagon Product Version:


Steps to Reproduce:

 

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Contact information for general and media queries, or for office locations.

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