Support

Hexagon US Federal Customers may contact the Customer Support Center as follows:

Send an email to supportdesk@hexagonusfederal.com

By Phone

Call 1-800-633-7248 and select option #3 to speak to an analyst during normal business hours or leave a message after hours

Dispatch and/or Security Software

E911 Centers and EOCs should call 1-888-797-5435 (24/7) for critical issues with the Dispatch and/or Security Software